Freedom to Speak Up

Sussex Medical Chambers aims to ensure everyone working within our organisation feels safe and confident to speak up. We encourage the SMC Leadership Team to take the opportunity to learn and improve from those who speak up.

We seek to improve the quality of speaking up arrangements in a number of ways.

• Firstly, we evaluate concerns raised by people working within the organisation about the way our organisation operates; our culture and the quality of care we provide.
• Secondly, we provide a scheme for people that require support after they have spoken up.
• Finally, we use staff experiences; learning from the handling of speak up matters and best practice to form the basis of policy, guidance and resources. These further support leadership teams to improve operational arrangements around Freedom to Speak Up.